Putting your safety first

How we deliver supplies to you

Putting your wellbeing and safety first

Safe delivery during COVID-19 crisis

For those needing our help with deliveries of food and essential supplies during the current COVID-19 crisis, we will, of course, carry out this task whilst working within the social distancing health and safety protocols recommended by Government.

This is to ensure the safety of both you and our volunteers.

In addition, all personal data given to us by either the vulnerable and high risk in need of help, as well as those donating or volunteering, will be protected.

This means that:

  • As per our privacy policy, and as required under personal data protection legislation, we will keep all your personal details (such as address, phone, email) secure. Such information will only be used to fulfil your request for help.
  • We will always try to let you know when we will deliver.
  • The volunteer making the delivery will have one of our Coming Together Waveney identification slips to show as ID.
  • They will knock at your door and leave the delivery by the doorstep.
  • They will then step back to a safe distance of at least 2m, in line with social distancing guidelines.
  • Before they leave, they will wait for you to open the door and take the goods.

Should you have any questions, please do not hesitate to contact us.

Call us on 0333 335 5237

Monday-Friday: 9am-5pm

Saturday-Sunday: 10am-4pm

 

Get Involved

Please join us on Facebook and see how we can help you or how you can help us support the vulnerable during COVID-19.

Send a Message

You can also send us a message using the form below

Coming Together Waveney promises to protect your details, but can you just confirm you give your consent for us to have them so we can get in touch with you and help.

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Where to take donations

The Flying Dutchman in Lowestoft is kindly acting as a key drop-off point for us. Please take all food and essential supply donations to them between 4-7pm or at other times by prior arrangement. Thank you.

Tel: 01502 561391

Location: Beccles Road,
Lowestoft, NR33 8QS

Get Directions

Get Involved

Please join us on Facebook and see how we can help you or how you can help us support the vulnerable during COVID-19.

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Number of members in Facebook Group (29/03/2020)

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Run by volunteers and doing our best to help

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