Other Sources of Help During COVID-19

Suffolk COVID-19 HOME, BUT NOT ALONE, Helpline 0800 867 6926

Suffolk County Council has set up a dedicated Coroanavirus COVID-19 Helpline as part of the new Home But Not Alone’ initiative – the helpline is for anyone in genuine need during the COVID-19 crisis lockdown. If you need to get food, medicines, or just have a chat with someone to alleviate the loneliness, for example if you have to self-isolate and you live alone, please use the helpline.

The helpine will be staffed from 9am to 5pm, seven days a week.

The Home, But Not Alone service was created by partners from Suffolk’s councils, police, health bodies and charitable organisations which come together as the Collaborative Communities Board. It  has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need. Coming Together Waveney is, naturally, part of this initiative.

The service will mean willing volunteers, charities, town and parish councils, community and religious groups all log their details and offers of support on an app, while people who need help can phone to request support.

Find out more at: https://www.suffolk.gov.uk/council-and-democracy/council-news/show/home-but-not-alone or for those in the Waveney catchment area you can ask for help via the East Suffolk Covid-19 Support Request Page.

You can also find out the latest on Suffolk’s official response to COVID-19 online at:

East Suffolk Council – Covid 19 Help

Suffolk County Council – Covid 19 Page

Norfolk County Council – Covid 19 Page

Also see our other useful groups section on our Facebook page

Food Deliveries 

If you need food to be delivered or a take-away service, once listed, you’ll be able to see a list of businesses here https://www.suffolkbusinessdirectory.com/item/i-need-food-delivered-find-out-where/

Make sure you get coronavirus support as an extremely vulnerable person by being officially registered – Sainsbury’s will then be able to deliver food to you! To register click here or go to https://www.gov.uk/coronavirus-extremely-vulnerable

The Lowestoft Journal has a great article about food deliveries: 49 Norfolk food and drink businesses who can deliver to your home

Supply updates from our Facebook community group

Our growing membership is constantly posting updates companies offering deliveries in our area:. We are making every effort to moderate these carefully. Visit our Members’ Shop Supply Updates

Check out this list of companies delivering, posted on our Facebook page by one of our members, Debbie Girling(Thanks Debbie).

Mental Health & Wellbeing Help



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